Privacy Policy

WhiteFrame Creative (“WhiteFrame,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://whiteframe.agency (the “Website”), interact with our services, complete forms, or communicate with us.

Please read this Privacy Policy of Whiteframe Creative carefully. By accessing or using the Website or providing information to us, you acknowledge that you have read and understand the terms of this Privacy Policy. Your acceptance of this Privacy Policy is voluntary but necessary for use of the Website and services.

1. Information We Collect

We collect personal information that you voluntarily provide to us and data that is collected automatically when you visit our Website or interact with our services.

A. Personal Information You Provide

When you contact us, request services, sign up for communications, or complete forms, we may collect:

• Full name

• Email address

• Phone number

• Company name or organization

• Project details or inquiry content

• Billing information

• Any additional information you provide in communication

B. Automatically Collected Information

When you visit our Website or use online services, we may collect data automatically, including:

• IP address

• Browser and device information

• Pages visited and duration of visit

• Interaction data (e.g., clicks, scrolling)

• Referring website or traffic source

• Time and date of access

We collect this data using cookies, tracking pixels, analytics tools (such as Google Analytics), log files, and similar technologies.

2. How We Use Your Information

We use the information we collect for:

• Providing, maintaining, and improving our Website and services

• Responding to your inquiries and processing requests

• Communicating updates, service information, and administrative messages

• Delivering service-related notifications and support

• Analyzing Website usage and performance

• Administering marketing, advertising, or promotional campaigns (where permitted)

• Managing billing, payments, and invoicing (if applicable)

• Complying with legal obligations and protecting our rights

We will not use your personal data for purposes incompatible with the purposes outlined herein without notifying you.

3. Legal Basis for Processing Personal Information

Under applicable law, our legal basis for collecting and processing your personal information may include:

• Consent you provide when submitting a form or opting into communications

• Contractual necessity to deliver services you request

• Legitimate interests to improve our Website and services

• Legal compliance for obligations required by law

4. Cookies and Tracking Technologies

We and our third-party partners use cookies and similar technologies to collect information and improve our services. Cookies help us:

• Enable core website functionality

• Remember preferences and session information

• Analyze usage and performance statistics

• Deliver relevant advertising (with consent)

For details on how we use cookies and how you can manage preferences, please refer to our Cookie Policy.

5. Third-Party Service Providers

We may share your information with third parties who help us operate the Website, deliver services, or perform business functions. These third parties may include:

• Website hosting and infrastructure providers

• Analytics and measurement services (e.g., Google Analytics)

• CRM, email service, and communication providers

• Scheduling and form management tools (e.g., Calendly, Tally)

• Payment processors (e.g., Easy Tools, Lemon Squeezy, Stripe, PayPal)

These providers may process your information on our behalf, and they are obligated to protect your information in accordance with their own privacy policies and applicable law. We do not sell your Personal Information.

6. Retention of Personal Data

We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. Usage data and log data may be retained for shorter periods for performance analysis, unless needed longer for security or legal compliance.

7. International Data Transfers

If you access our Website from outside the United States, personal information may be transferred to, processed, and stored in the U.S. and other countries where we or our service providers operate. These countries may have different data protection laws. By using our Website, you consent to these transfers.

8. Disclosure of Your Personal Information

We may disclose your information when required by law or in response to valid requests by public authorities, such as a court, government agency, or law enforcement. We may also disclose information to protect our rights, prevent fraud, or enforce our policies.

We may share information in connection with a business transaction, such as a merger or sale of assets, with notice to you where required by law.

9. Children’s Privacy

Our Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently received personal data from a visitor under 13, we will delete that information promptly.

10. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding the personal information we hold about you, including:

• The right to access your personal data

• The right to correct or update inaccurate information

• The right to request deletion of your data

• The right to restrict or object to certain processing

• The right to withdraw consent

To exercise your rights, contact us at hello@whiteframe.agency

11. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

• The right to request information about the categories of personal information we collect and how we use it

• The right to request deletion of personal information

• The right to opt-out of the sale of personal information (we do not sell personal information)

To submit a privacy request, email us at hello@whiteframe.agency

12. Security of Your Personal Information

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no security measures can guarantee absolute protection.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, the updated Privacy Policy will be posted on this page with a revised “Last Updated” date. Your continued use of the Website after the changes constitute acceptance of the updated policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:

WhiteFrame Creative

Email: hello@whiteframe.agency

Website: https://whiteframe.agency